{"id":65951,"date":"2026-11-09T16:04:45","date_gmt":"2026-11-09T14:04:45","guid":{"rendered":"https:\/\/electricsun.de\/zasady-vratenia-tovaru\/"},"modified":"2026-11-10T16:06:33","modified_gmt":"2026-11-10T14:06:33","slug":"zasady-vratenia-tovaru","status":"publish","type":"page","link":"https:\/\/electricsun.de\/sk\/zasady-vratenia-tovaru\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Pr\u00e1vo na odst\u00fapenie od zmluvy do 14 dn\u00ed pri predaji na dia\u013eku<\/strong><\/p>\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4fc3f8e1 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Kupuj\u00faci m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy, respekt\u00edve vr\u00e1ti\u0165 tovar alebo odmietnu\u0165 slu\u017ebu v lehote 14 kalend\u00e1rnych dn\u00ed, a to bez udania d\u00f4vodu a bez zn\u00e1\u0161ania in\u00fdch n\u00e1kladov ne\u017e n\u00e1kladov na doru\u010denie. Vr\u00e1tenie tovaru sa uskuto\u010d\u0148uje na n\u00e1klady z\u00e1kazn\u00edka, v lehote do 14 kalend\u00e1rnych dn\u00ed od odst\u00fapenia od zmluvy. Odpor\u00fa\u010da sa vyu\u017ei\u0165 rovnak\u00fa prepravn\u00fa slu\u017ebu, ak\u00e1 bola pou\u017eit\u00e1 na prevzatie tovaru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V zmysle nariadenia OUG \u010d. 34\/2014 lehota na vr\u00e1tenie tovaru alebo zru\u0161enie slu\u017eby vypr\u0161\u00ed po 14 d\u0148och odo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>d\u0148a, ke\u010f kupuj\u00faci fyzicky prevezme posledn\u00fd tovar \u2013 v pr\u00edpade, \u017ee si kupuj\u00faci v r\u00e1mci jednej objedn\u00e1vky objedn\u00e1 viacero polo\u017eiek tovaru, ktor\u00e9 bud\u00fa doru\u010den\u00e9 samostatne,<\/li>\n\n\n\n<li>d\u0148a, ke\u010f kupuj\u00faci fyzicky prevezme posledn\u00fd tovar alebo posledn\u00fd diel \u2013 v pr\u00edpade dod\u00e1vky tovaru pozost\u00e1vaj\u00faceho z viacer\u00fdch \u0161ar\u017e\u00ed alebo dielov.<\/li>\n<\/ul>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Peniaze ti vr\u00e1time na \u00fa\u010det IBAN uveden\u00fd vo formul\u00e1ri na vr\u00e1tenie tovaru najnesk\u00f4r do 14 kalend\u00e1rnych dn\u00ed od prevzatia vr\u00e1ten\u00e9ho tovaru do skladu\/s\u00eddla predajcu.<\/p>\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4fc3f8e1 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><strong>V\u0161eobecn\u00e9 podmienky vr\u00e1tenia tovaru pred\u00e1van\u00e9ho spolo\u010dnos\u0165ou ElectricSun<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tovar, ktor\u00fd vracia\u0161, mus\u00ed by\u0165 v rovnakom stave, v akom si ho prevzal, vr\u00e1tane v\u0161etk\u00e9ho pr\u00edslu\u0161enstva a origin\u00e1lnych dokumentov. Po\u0161kodenie tovaru alebo uvedenie do stavu, ktor\u00fd znemo\u017e\u0148uje jeho \u010fal\u0161\u00ed predaj, vedie k odmietnutiu vr\u00e1tenia.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tovar je potrebn\u00e9 vr\u00e1ti\u0165 s neporu\u0161en\u00fdmi p\u00f4vodn\u00fdmi \u0161t\u00edtkami, origin\u00e1lnym z\u00e1ru\u010dn\u00fdm listom (ak ho vystavil v\u00fdrobca\/distrib\u00fator) a v\u0161etk\u00fdmi dokumentmi, s ktor\u00fdmi bol tovar dodan\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K tovaru mus\u00ed by\u0165 prilo\u017een\u00e9 pr\u00edslu\u0161enstvo a\/alebo dar\u010deky, s ktor\u00fdmi bol dodan\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ak si k\u00fapil viacero kusov rovnak\u00e9ho tovaru a chce\u0161 ich vr\u00e1ti\u0165 v\u0161etky, uisti sa, \u017ee bol rozbalen\u00fd iba jeden kus. Vr\u00e1tenie ostatn\u00fdch kusov akceptujeme len v pr\u00edpade, ak s\u00fa zape\u010daten\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Neakceptujeme tovar, na ktorom boli vykonan\u00e9 neopr\u00e1vnen\u00e9 z\u00e1sahy, tovar vykazuj\u00faci zn\u00e1mky opotrebovania alebo nadmern\u00e9ho pou\u017e\u00edvania, \u0161krabance, odreniny, n\u00e1razy, mechanick\u00e9 alebo elektrick\u00e9 po\u0161kodenia, ani tovar, ktor\u00e9mu ch\u00fdba pr\u00edslu\u0161enstvo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ak sa v bal\u00edku na vr\u00e1tenie nach\u00e1dza in\u00fd tovar ako ten, ktor\u00fd je uveden\u00fd vo vyplnenom formul\u00e1ri, vr\u00e1tenie bude po kontrole z\u00e1sielky zamietnut\u00e9.<\/p>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Vr\u00e1tenie tovaru je platn\u00e9 po tom, \u010do vypln\u00ed\u0161 <\/strong><a href=\"https:\/\/electricsun.de\/sk\/navratovy-formular\/\"><strong>formul\u00e1r na vr\u00e1tenie<\/strong><\/a><strong>, odkaz tu<\/strong> <a href=\"https:\/\/electricsun.de\/sk\/navratovy-formular\/\">https:\/\/electricsun.de\/ro\/formular-returnare-produs-retragere-din-contract\/<\/a> ; uisti sa, \u017ee tovar sp\u013a\u0148a vy\u0161\u0161ie uveden\u00e9 podmienky vr\u00e1tenia.<\/p>\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4fc3f8e1 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">M\u00f4\u017ee\u0161 si vybra\u0165 sp\u00f4sob, ako tovar vr\u00e1ti\u0161:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. odoslanie tovaru zorganizuje\u0161 s\u00e1m prostredn\u00edctvom kuri\u00e9ra a uhrad\u00ed\u0161 priame n\u00e1klady spojen\u00e9 s vr\u00e1ten\u00edm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. s na\u0161ou pomocou: po\u0161leme ti kuri\u00e9ra na vyzdvihnutie vr\u00e1ten\u00e9ho tovaru, pri\u010dom prepravn\u00e9 n\u00e1klady hrad\u00ed\u0161 ty.  <\/p>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Zaznamenaj si adresu na vr\u00e1tenie tovaru:<\/strong> ElectricSun SRL, Strada Stelelor nr. 5, cod po\u0219tal 310235, Arad, Rom\u00e2nia, CTPark, Gebr\u00fcder Weiss, Rampa 62. Tel. +40720607111.<\/p>\n\n<p class=\"wp-block-paragraph\">Upozornenie: Dovo\u013eujeme si \u0165a informova\u0165, \u017ee produkty ElectricSun maj\u00fa ve\u013ek\u00e9 rozmery a vy\u017eaduj\u00fa \u0161peci\u00e1lne podmienky prepravy, manipul\u00e1cie a skladovania, preto\u017ee maj\u00fa ve\u013ek\u00fd objem \u2013 podobne ako ve\u013ek\u00e9 elektrospotrebi\u010de, krby, n\u00e1bytok at\u010f. Kuri\u00e9rske spolo\u010dnosti \u00fa\u010dtuj\u00fa objemov\u00fa hmotnos\u0165, pri ktorej m\u00f4\u017eu n\u00e1klady dosiahnu\u0165 60 \u2013 300 EUR s DPH\/produkt v z\u00e1vislosti od objemu z\u00e1sielky. Rovnak\u00e9 sadzby platia aj pre vr\u00e1tenie tovaru.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e1vo na odst\u00fapenie od zmluvy do 14 dn\u00ed pri predaji na dia\u013eku Kupuj\u00faci m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy, respekt\u00edve vr\u00e1ti\u0165 tovar alebo odmietnu\u0165 slu\u017ebu v lehote 14 kalend\u00e1rnych dn\u00ed, a to bez udania d\u00f4vodu a bez zn\u00e1\u0161ania in\u00fdch n\u00e1kladov ne\u017e n\u00e1kladov na doru\u010denie. Vr\u00e1tenie tovaru sa uskuto\u010d\u0148uje na n\u00e1klady z\u00e1kazn\u00edka, v lehote do 14 kalend\u00e1rnych [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-65951","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/pages\/65951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/comments?post=65951"}],"version-history":[{"count":1,"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/pages\/65951\/revisions"}],"predecessor-version":[{"id":65952,"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/pages\/65951\/revisions\/65952"}],"wp:attachment":[{"href":"https:\/\/electricsun.de\/sk\/wp-json\/wp\/v2\/media?parent=65951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}